In collaboration with Payzone, the Post Office is excited to announce the opening of a new service in Stapleford. This service will be located at the Premier Convenience Store, 3 Pasture Road, Stapleford, Nottingham, NG9 8HR, and will commence operations on Monday, 9th September 2024, at 13:00.
Flexible and Accessible Services
This new branch will be a part of the Drop & Collect format, which is designed to offer flexible and accessible services. The aim is to cater to the growing demand for convenient parcel collections and returns. Operating through a handheld device, the service will facilitate bill payments and prepaid parcel collections, enhancing accessibility for customers. However, it’s important to note that more complex services, such as personal and business banking, will not be available at this branch.
Operating Hours and Services
The branch will be open seven days a week from 08:00 to 22:00, providing the following services:
- Mails: Parcel collect and return (prepaid only)
- Other Services: Bill payments and mobile top-up services
For further information about product availability, customers can call 03457 22 33 44.
Nearby Post Office Branches
For a wider range of Post Office services, customers can visit the nearby branches:
- Montrose Court Post Office: 5 Montrose Court, Stapleford, Nottingham, NG9 8LJ
- Stapleford Banking Hub Post Office: 62 Derby Road, Stapleford, Nottingham, NG9 7AB
The latest branch information can be found on the Post Office website: Post Office Branch Finder.
Community Engagement
The Post Office is committed to engaging and supporting customers and their representatives as changes are made to the network. The Principles of Community Engagement outline the commitment to notify customers about changes, including opening hours, closures, relocations, and the introduction of new branches.
These principles have been agreed upon with Citizens Advice, Consumer Scotland, and the General Consumer Council for Northern Ireland. For more information, visit the consultation hub: Post Office Consultation Hub.
Feedback and Complaints
Customers are encouraged to share this information with others who may benefit from the new branch and its services. If there are any concerns or if the Principles of Community Engagement are not followed, customers can get in touch to investigate their complaint. Contact details are provided below for feedback and inquiries:
- Email: comments@postoffice.co.uk
- Website: Post Office Views
- Freepost: FREEPOST Your Comments
- Call: 03452 66 01 15
- Textphone: 03457 22 33 55
The Post Office looks forward to serving the Stapleford community with this new service, ensuring greater accessibility and convenience for all customers.
Independent Councillor Richard MacRae 