If you are experiencing or witnessing anti-social behaviour or hate crime, it’s important to know who to contact, how to report it, and when to use each reporting route. Reporting these issues helps keep our streets and communities safer.
🚨 1. What Is Anti-Social Behaviour (ASB)?
Anti-social behaviour describes incidents of nuisance, disorder or conduct that affects your quality of life. Examples can include:
Persistent noise or loud music
Rowdy behaviour or groups causing a disturbance
Vandalism, graffiti and littering
Abandoned vehicles or nuisance dogs
What isn’t ASB.
A one-off incident more than a month ago
Normal activities that are lawful
Complaints already addressed by another agency
These may not meet the threshold for action.
📍 2. Who to Contact for Anti-Social Behaviour.
🏙 Broxtowe Borough Council.
You can report local ASB issues such as noise, fly-tipping, abandoned vehicles and environmental nuisance to the Council.
Online: Use the Council’s ASB reporting form on their website (search “Anti-Social Behaviour Broxtowe report it online”)
Phone: 0115 917 7777 (Customer Services)
Email: customerservices@broxtowe.gov.uk
Please note: To take action, the Council needs real contact details — anonymous reports cannot be accepted.
🚓 Nottinghamshire Police.
Some forms of ASB are also criminal matters and should be reported directly to the police:
Emergency (crime happening now / danger to life): 📞 999
Non-emergency crimes or incidents: 📞 101
Criminal issues might include things like intimidation, threats, violence, drug-related behaviour, vandalism and vehicle nuisance. It’s important to report these to the police so they can take appropriate action.
🧠 3. ASB Case Review (Community Trigger).
If you’ve reported ASB to the Council, Police or other partner agencies and feel inadequate action was taken, you may be able to request an ASB Case Review (previously known as the Community Trigger). This is a way to have the case reviewed when:
You’ve made three or more qualifying complaints within six months
The behaviour is ongoing and unresolved
To apply for a review, you can:
Phone: 0115 917 3282
Email: spc@broxtowe.gov.uk
Write to:
Broxtowe Borough Council, Foster Avenue, Beeston, Nottingham, NG9 1AB
🏳️ 4. What Is Hate Crime?
A hate crime is a criminal offence perceived to be motivated by hostility or prejudice towards a person’s:
Race or perceived race
Religion or perceived religion
Sexual orientation
Disability or perceived disability
Gender identity (including being transgender)
A hate incident is when someone believes prejudice or hostility is the motive, even if it does not amount to a crime.
📍 5. How to Report Hate Crime.
📞 Police Reporting.
If you or someone else is in immediate danger or the situation is urgent, always call:
999
For non-emergency reports:
101 (Nottinghamshire Police)
These calls are confidential and handled by trained officers.
🏢 Broxtowe Borough Council.
You can also report hate crime to the Council through their Equality and Diversity Officer:
Phone: 0115 917 3712
🌐 True Vision (Online)
An independent national reporting service allows you to report hate crimes online:
🔗 True Vision: https://www.report-it.org.uk/your_police_force
This is useful if you don’t want to report via police or council phone lines.
🆘 6. Support Services.
If you’ve been affected by crime or ASB and need support, organisations like Victim Support provide help:
Victim Support (24/7 helpline): 0300 303 1967
Online: https://www.victimsupport.org.uk/help-and-support/get-help/request-support
📌 Summary.
Anti-Social Behaviour (ASB) – local nuisance.
Broxtowe Borough Council
Online form / 0115 917 7777 / email
ASB – criminal behaviour.
Nottinghamshire Police
101 or 999
Hate Crime.
Nottinghamshire Police, 999/101
Council, 0115 917 3712
True Vision, https://www.report-it.org.uk/your_police_force
If you’re ever unsure where to report an incident, you can start with either the Council or the Police — they can advise on the best route based on the nature of the issue.
Independent Councillor Richard MacRae 